Congratulations on commencing your employment with Catholic Education! To help get you started, please have a look through the following guides. If you require any assistance after reading through these documents please email Service.Desk@cg.catholic.edu.au or call 1300 232 448.

You will require the information sent to you from Payroll that contained your username, email address, and employee number.

Step 1 - Setting a password

Once your contract commences an account will be created for you. To access it you will need to have the mobile phone that is recorded on your application. You will require the information sent to you from Payroll that contained your username, email address, and employee number to complete this step.

MyAccount - Set initial password or reset a forgotten password.

Step 2 - Configuring MFA 

It is one of our primary duties to ensure Staff and Student data is secure. To this end there are many systems within the Catholic network that will require the use of Multi Factor Authentication. Please follow this guide to setup MFA on your choice of mobile device.

Multi Factor Authentication - iPhone Set up instructions

Multi Factor Authentication - Android Set up instructions

Step 3 - Employee Self Service

Our Employee Self Service portal is used to manage all aspects related to reimbursement, time and claims. MFA is required to be setup before accessing ESS. Please check your personal information, availability and preferences for working locations are correct. You will require the information sent to you from Payroll that contained your username, email address, and employee number to complete this step.

ESS - Add a Mobile Phone number to ESS

Step 4 - Accessing Emails

For access to your new email account please follow these guides:

Email - How to log into Webmail

Email - How to log into Microsoft Outlook Desktop Application

Step 5 - Accessing Microsoft Teams

Our primary tool for collaboration is Microsoft Teams. Once you have access to your emails the same account is used for Teams access. 

Teams - Accessing Microsoft Teams via Web Browser

Teams - Accessing Microsoft Teams via Desktop Application

Accessing other services

Now that you have access to key services required to undertake your duties, you may want a single page to access them all from. 

Accessing Staff ICT Services

Logging a Support Ticket

If you encounter any difficulties with our services and require assistance please review the following document. 

How to log a Service Desk Ticket

Additional guides available

Please review this page if you require any addition how to guides.

Staff Self-Help Documentation