Scope This guide is designed to give step-by-step instructions to manage content filtering using the Zscaler Internet Access (ZIA) portal. This guide outlines the procedures for blocking access to unwanted websites, as well as unblocking legitimate online resources that are essential for teaching and learning purposes. What to do if I want to allow a website Step 1: Identify the URL category When you attempt to access a blocked site, a pop-up will display the category under which the site is blocked. If the category is visible here, go to Step 3. If you cannot identify the category, proceed to Step 2. Step 2: Use URL lookup tool Go to the ZIA portal, click on the "?" icon at the bottom and select URL Lookup to determine the site's current classification. Step 3: Check if the blocked site falls under primary security policies Determine whether the site is classified under a policy block rule such as Diocese Security Block or Diocese Block. If it is, proceed to Step 6. If it is not blocked by those policies, continue with Steps 4 and 5. To verify: Go to Policy > URL & Cloud App Control. As an example, locate the rule named Diocese Security Block. Under Criteria, check the URL Categories. Step 4: Add the URL to the custom college URL category Navigate to: Administration > URL Categories. Choose the appropriate custom category (e.g., XXXX staff allow). Under the Custom URLs section, add the URL and click Add items. Follow the URL whitelisting guidelines for proper formatting here. Click Save. Step 5: Activate changes Go to Activation > Activate to apply your configuration updates. Step 6: Raise a Service Request for cyber security team If the site is blocked by a diocese block policy or adding the URL to your allow list did not resolve the issue, then please submit a service request to the cyber security team using the latest form for block/unblock website requests. Please include as much details as possible including: Business case for the request Screenshot of the blocked website Urgency of the request The cyber team will review and action your request based on the details provided in the ticket. Step 7: Test and confirm access After making changes or submitting a request: Test the website to confirm that it is now accessible. If you continue to experience issues or have questions, contact: cyber.security@cg.catholic.edu.au What to do if I want to block a website Step 1: Add to block list Add the website to the block policy , e.g. “XXXX staff block” (follow the URL formatting guidelines here). Step 2: Raise a Service Request for cyber security team If the website is still accessible, then please submit a service request to the cyber security team using the latest form for block/unblock website requests. Additional Resources Please read the instructions on URL formatting guidelines provided in Zscaler’s official website here.

📄 Printing Solution for K–2 Students – Airdrop Date: 30 June 2025 Audience: All Schools Owner: ICT Services Related Teams: Teaching & Learning, ICT, School Leadership, CSA Staff 🎯 Overview CECG Leadership team and Teaching and Learning have provided a recommendation for managing printing for K–2 students who are not required or expected to authenticate with PaperCut. The endorsed solution is the use of Apple AirDrop to facilitate printing via a teacher or Classroom Support Assistant (CSA). ✅ Agreed Approach For K–2 students: Students will not authenticate to PaperCut. Instead, they will use AirDropto transfer documents to: Their classroom teacher, or A Classroom Support Assistant (CSA) The recipient (teacher or CSA) will then print the document on behalf of the student via their authenticated device. 🧑‍💻 ICT Involvement The ICT team will: AirDrop is setup on student and teacher iPads. Ensure devices are appropriately configured to allow nearby AirDrop transfers. Provide guidance to staff on best practices for managing student printing workflows. ❗ Note on School-Level Endorsements We acknowledge that this may differ from preferences previously discussed at the individual school level. If school leadership would like to explore alternative workflows, they are encouraged to reach out directly to the Teaching and Learning team to discuss further. 📞 Support & Contact To organise ICT support for setup or training, please raise a request via the ICT Helpdesk or contact your local IT Support Officer. How to Use AirDrop for Printing Make sure the following are true: Both the student and staff devices are Apple devices (iPads or Macs) Bluetooth and Wi-Fi are turned on for both devices Devices are within ~10 metres of each other AirDrop is set to Contacts Only or Everyone for 10 Minutes 🧒 Student Steps (Sending the File) Open the file (e.g., drawing, worksheet, document). Tap the Share button (a square with an arrow). Select AirDrop from the sharing options. Tap the teacher or CSA’s name when it appears. 👩‍🏫 Staff Steps (Receiving the File) When prompted, Accept the file via AirDrop. Open the file from Downloads or the assigned app (e.g., Photos, Pages, etc.). Print the file as usual via your authenticated account using PaperCut. 🔐 Tips for Safe Use Ensure AirDrop is turned off or set to "Contacts Only" when not in use. Use naming conventions for devices (e.g., “Ms Smith - Room 2”) to avoid confusion. Remind students to only AirDrop to known staff members. 🆘 Need Help? Contact your ICT Support Officer or raise a helpdesk ticket for assistance with: Enabling AirDrop settings Connecting student and teacher devices Printing configuration

When booking meetings in the SCPC rooms, it is encouraged to assess whether the meeting should be made private. Making the meeting private will ensure that only invitees will be able to see the full details, including the names of other attendees and meeting subject matter. How it looks in New Outlook: On the initial meeting creation panel, the Private option can be selected from the ribbon. You will know it is active as the lock icon will close. In Classic Outlook, private mode is also represented by a Lock icon in the ribbon: And when it is active, it will show as highlighted in grey. This process will be at the discretion of the staff member creating the meeting and will ensure sensitive information is not accessible to all Manuka staff at a glance.