Purpose:   The purpose of this article is to guide staff through the numerous applications CEO staff have to access.   Okta is our platform for Single Sign On (SSO) to multiple services. The Okta homepage provides links to a number of commonly used applications and services and is a great place to start from when working remotely. This instruction walks you through how to setup Okta and access Staff Services from any computer.    What you need:   Have access to a device with an internet connection. Your Catholic Education username. Ability to receive an SMS to the phone number registered with payroll. Ability to receive an SMS to the phone number registered with your Okta App.   Instructions: 1. Open a web browser and go to services.cg.catholic.edu.au This will take you to the Okta login page. 2. Enter your Username and Password. 2. Click on the Sign in button.   Note: On successful login, you will be redirected to the Okta Homepage, here you can access a range of useful sites and tools. Password Management-  Reset your login password to something else or set secret questions, certain staff can manage student passwords here as well. Google Classroom (Staff) – Allows CE teachers to access their online classroom materials and day-to-day educational activities with their students. CeD3 - Provides a K/P-12 specific Data Warehouse and Reporting & Analytics service assisting diocesan staff to analyse and obtain intelligence from their own data. Google Drive (Staff) – Access personal storage and shared content.  ICT Helpdesk – Log an IT issue or request to the CE ICT team. Microsoft Office 365 (Staff) Mail – Access your staff email. Employee Self Service (ESS) - Access leave, payslips, personal information, CE ICT Help Desk initiated password resets and other content relating to your employment here at CE.  CECG Intranet – Our internal Intranet for Staff resources. Microsoft Office 365 (Staff) OneDrive – Access personal storage and shared content. Microsoft Office 365 (Staff) Teams - Microsoft Teams is a digital hub that brings conversations, content, assignments, and apps together in one place, letting teachers create vibrant learning environments. Microsoft Office 365 (Staff) Office Portal – Access online versions of Microsoft Office applications. Adobe Creative Cloud (Staff) – Access a collection of 20+ desktop/mobile apps and services for photography, design, video, web, UX and more. Note: Contact Service Desk if you wish to access Adobe Creative Cloud. Catalyst - A CE program informed by the science of learning to help all schools realise our bold goals: “Every student is a competent reader” and “High Impact Teaching Practice is visible in the classroom. ClickView - Access educational video content for all year levels. FreshService - Access the ICT Service Desk system. Canva - A graphic design platform used to create social media graphics, presentations, posters, documents and other visual content.  MyAccount - Staff password reset tool. CECG SALT Compliance - On-line training program that focuses on workplace behavior at Catholic Education, Archdiocese of Canberra and Goulburn. Seesaw - Interactive Learning Platform for students from Kindergarten to Year 6. SignMeIn  -  Reporting system of all visitors/clients/external contractors who have visited CE Head Office.  Sora - Online reading and book borrowing system for students/teachers. Note: If you experience any error/failure messages with accessing CE Services, please contact the Service Desk on 1300 232 448 for further assistance.

Purpose:   The purpose of this article is to guide staff through how to reset and change your password should it be forgotten or you experience other issues with your password.    What you need:   Have access to a device with an internet connection. Your Catholic Education username. Ability to receive an SMS to the phone number registered with payroll and the Okta Verify App.   Password Requirements:   Your new password must be at least 10 characters which contain at least one lowercase letter, one uppercase letter, one numeric digit, and one special character. You are also not able to use any of your last 5 Passwords.     Instructions: Open a web browser and browse to: https://myaccount.cg.catholic.edu.au This will take you to the My Account page. Click on the Login button. Sign in with your CE username and password. To use this option, you must know your current password. Once your password is changed, you will be asked to log back in using your new password. Once logged in, select Reset Password Follow the instructions on the screen to change your password, use your firstname.lastname and enter the security code then "Send Request" Note : Once your password is changed, you will be asked to log back in using your new password.

The purpose of this article is to guide staff through installing and initial setup of your Catholic Education Google Drive.   What you need:   Have access to a device with an internet connection. Your Catholic Education username. Your Catholic Education password. Ability to receive an SMS to the phone number registered for MFA verify.  Instructions: Install Google Drive Open a web browser and go to https://drive.google.com OR Open a web browser and go to https://cenet-cg.okta.com/ this will take you to the CE Single Sign On (SSO) webpage for accessing multiple services. Click on the Google Drive (Staff) icon. Once in Google Drive:         3. Click on the Settings icon (cog) in the top right-hand corner.          4. Select Get Drive for desktop.         5. Select Download Drive for desktop. Once the download has completed: Select on the file name in the bottom left corner to install the Drive File to your computer. GoogleDriveSetup.exe to install Google Drive for Windows Select on the Add an application shortcut to your Desktop checkbox (this will allow you to access Google Drive from an icon on your desktop). Note: If you want to add separate desktop shortcuts for Google Docs, Sheets or Slides click on the Add desktop shortcuts to Google Docs, Sheets or Slides checkbox. Select Install. Wait for the program to install. Once Google Drive successfully installed, press Close. Login Google Drive If you’re already logged into your CE Google account, Google Drive will open once the install completes. If you are not already logged into your CE Google account, you will be asked to login once the install completes. Sign into Google with your CE email address.        2. Then Select the Next button. This next below screen will then appear, Enter your CE username and password.             4. Then Select Sign In Note: Once you have logged in to your CE Google account, Google Drive will open. Access Google Drive from within Windows Explorer If the installation process worked, you can now access all of your Google Drive content directly through Windows Explorer/This PC as a Network Drive. Look for Google Drive (G:). Note: for problems or queries regarding this instruction please contact the CE ICT Help Desk on 1300 232 448.

This document contains instructions for connecting to the BYOD WI-FI network at Schools from your personally owned Chromebooks, Windows Computers or Mac Computer. Prerequisites: To connect to the BYOD Wi-Fi network you must have a Catholic education Staff or Student account. Contents: Instructions for connecting from Chromebook Instructions for connecting from a IOS Device (iPad or iPhone) Instructions for connecting from a Windows Computer Instructions for connecting to an Apple Mac Computer Instructions for connecting from a Chromebook 1. Click the Quick Settings button in the bottom right corner of the screen. 2. Click on Not connected underneath the Wi-Fi icon 3. Select the network BYOD. 4. A Join Wi-Fi Network dialogue box will open. 1. Click on the EAP Method dropdown menu and select PEAP.  2. Click on the Server CA Certificate dropdown menu and select Do not check.  3. Scroll down to the Identity field, enter your Catholic Education username. 4. Enter Your Catholic Education password. 5. Click Connect. 5. The Wi-Fi icon in the quick settings menu will to a solid Wi-Fi logo, if you hover your mouse over the icon, it will say Connected to BYOD. You are now connected to the internet Troubleshooting  Troubleshooting step 1: Try ‘forgetting’ the BYOD network:  1. Select the BYOD Network  2. Click Forget 3. Click the Wi-Fi slider off and back on  4. If you are still unable to connect. Proceed to troubleshooting step 2. Troubleshooting step 2: Try a password reset. If you encounter authentication errors when trying to connect with the instruction above, you should conduct a password reset using the MyAccount tool. Password resets for students can be completed by a teacher using the MyAccount tool. The My Account tool and instructions for use are available at the following link: https://myaccount.cg.catholic.edu.au/ Note that for some students, their password may be working for web services such as google drive, but not working for connecting to BYOD WiFi. In this instance you should still try a password reset as the first troubleshooting step.  Instructions for connecting from an IOS Device (iPad/iPhone) 1. Click on the Settings App 2. From the settings menu click on Wi-Fi. Under Choose a Network… Click BYOD 3. A certificate prompt will appear, click Trust. 4. The BYOD network will now have a checkmark next to it, indicating it is connected. You are now connected to the internet.  Troubleshooting Troubleshooting step 1: Try ‘forgetting’ the BYOD network:  1. Open the settings app, select Wi-Fi, then select the ‘i’ symbol next to the BYOD network  2. Click Forget this Network  3. If you are still unable to connect. Proceed to troubleshooting step 2. Troubleshooting step 2: Try a password reset. If you encounter authentication errors when trying to connect with the instruction above, you should conduct a password reset using the MyAccount tool. Password resets for students can be completed by a teacher using the MyAccount tool.  The My Account tool and instructions for use are available at the following link: https://myaccount.cg.catholic.edu.au/  Note that for some students, their password may be working for web services such as google drive, but not working for connecting to BYOD WiFi. In this instance you should still try a password reset as the first troubleshooting step Instructions for connecting from a Windows computer 1. Click on the Quick Settings button in the bottom right corner of the screen. The Quick Settings menu will open. 2. In the Quick Settings menu, click the arrow on the right half of the Wi-Fi button.  3. A list of available Wi-Fi networks will be displayed. Select the network BYOD and click Connect.  4. Enter your Catholic Education username and password.  5. If you see the following prompt, click Connect. 6. The status of the BYOD Wi-Fi network will change to connected. You are now connected to the internet.  Troubleshooting Troubleshooting step 1: Try ‘forgetting’ the BYOD network:  1. Click on the quick settings menu 2. In the Quick Settings menu, click the arrow on the right half of the Wi-Fi button.  3. Click More Wi-Fi settings 4. Click Manage known networks. 5. Locate the BYOD network and click Forget.  6. Return to the Wi-Fi click the Wi-Fi slider off and back on 7. If you are still unable to connect. Proceed to troubleshooting step 2.  Troubleshooting step 2: Try a password reset. If you encounter authentication errors when trying to connect with the instruction above, you should conduct a password reset using the MyAccount tool. Password resets for students can be completed by a teacher using the MyAccount tool.  The My Account tool and instructions for use are available at the following link: https://myaccount.cg.catholic.edu.au/  Note that for some students, their password may be working for web services such as google drive, but not working for connecting to BYOD WiFi. In this instance you should still try a password reset as the first troubleshooting step Instructions for connecting to Apple Mac Computer 1. Click on the Wi-Fi icon in the top menu bar.  2. Click Other Networks, then click BYOD.  3. Enter your Catholic Education username and password. 4. Click Continue  5. If prompted, enter the password for your Mac, this is your own personal computer password, not a Catholic Education password.  6. Click on the Wi-Fi icon in the top menu bar, the BYOD network should now be highlighted, indicating it is connected. You are now connected to the internet Troubleshooting Troubleshooting step 1: Try ‘forgetting’ the BYOD network: 1. Choose Apple menu > System Settings 2. Click Wi-Fi in the sidebar. 3. Scroll down on the right and click Advanced to see the networks known to your Mac 4. Click the more button next to the network, choose Remove From List, then click Remove to confirm. 5. If you are still unable to connect. Proceed to troubleshooting step 2. Troubleshooting step 2: Try a password reset If you encounter authentication errors when trying to connect with the instruction above, you should conduct a password reset using the MyAccount tool. Password resets for students can be completed by a teacher using the MyAccount tool.  The My Account tool and instructions for use are available at the following link: https://myaccount.cg.catholic.edu.au/ Note that for some students, their password may be working for web services such as google drive, but not working for connecting to BYOD WiFi. In this instance you should still try a password reset as the first troubleshooting step I need help If you are still experiencing issues, or for all other problems or queries regarding this instruction please contact the CE ICT Service Desk on 1300 232 448.

PaperCut enabled printers present two options when choosing scan - most users are familiar with and by default use Scan to e-Mail… which is fine for a couple pages before either hitting an arbitrary PaperCut size limit, or the actual email size limit.   A better option for users scanning upward of about 4 pages is to scan to OneDrive which is right under the ‘Scan to Email’ option after PINing into the printer.   After completing the scan, users should look out for an email requesting one time authorization to save scans to their OneDrive.   From: Scans for PaperCut MF  Subject: Authorize Scans for PaperCut MF to save to your OneDrive for Business Click the link, sign in to CG M$ account and receive praise: The Scan that initiated this process should arrive in OneDrive shortly, heralded by an email advising such and it’s location: Enjoy a shiny new 200MB scan limit instead of <20MB

  Part 1: Install Clevershare App If you already have the Clevershare app on your laptop, skip to Part 2. Click on the start menu and type Software Centre. Click on the Software Centre icon.   Click on Clevershare, then Click Install If you encounter issues installing, contact the ICT service desk for assistance to install. Part 2: How to wirelessly share your screen Look at your Clevertouch screen, Tap the Clevershare icon A 6 digit code will be dislayed On your laptop, open the Clevershare app. Type the 6 digit code If you are prompted to enter a device name, click Save. If you want you can enter a friendly name before clicking save, but do not need to. Click Confirm if Prompted Click the Start button under Screen Share You can now choose one of the sharing options below. Click Desktop to mirror your whole screen Click Extend to have the Clevertouch act as a second display, you can drag windows onto the Clevertouch while still working on your main screen. Click Any of the screens under the window section to share only a specific window, for example to only share your google chrome window. Click the Mirror button once you have made a selection A mirroring request will be displayed on the Clevertouch board - Click Accept Your selected content is now being displayed on the Clevertouch screen                            

Introduction The Catholic Education, Canberra and Goulburn (CECG) Multi-Functional Devices Panel was established following a competitive tender process. The categories of services forming the panel arrangement are: Multifunctional Devices (MFDs) and Associated Hardware Print Management Software Print Management Services. Head agreements were signed with each vendor for an initial three-year period commencing on 1st January 2025 and expiring 31st December 2027, with one, two-year extension option. Each Device provided will be supported by a support and maintenance agreement (Print Management Agreement). The Print Management Agreement continues for the Warranty Period (5 years), with the option to extend by mutual agreement for up to an additional two (2) years. Purchase of MFDs vs Lease All Schools are required to purchase the devices outright and not set up any lease arrangement for new devices. No device is to be set up on leasing arrangements other than already existing arrangements. For any devices currently on a lease arrangement, Schools are advised to replace the devices upon their lease expiry with new devices purchased outright from the panel. Please speak to your School’s Finance Business Partner for Budget. Benefits The Panel has been established to provide CECG stakeholder with access to specialist third-party providers in the respective service categories. The benefits of the panel arrangement are: Reduced capital cost for each new device. Competitive costs for ongoing print management services. A standardisation of purchasing activities for MFD, hardware capability and service provision; Established agreed processes by both CECG stakeholders and Panel Suppliers; Achieving streamlined efficiency through consistency of processes; and Ability to allow for system wide reporting capability across Printing. Suppliers and Device Summary Supplier Trading Name Device Type Device Name Link Supplier Contact FUJIFILM Business Innovation Australia Pty Ltd Small Apeos 4830 Mono MFP Apeos 4830 Product brochure Email: michael.groenhout.vq@fujifilm.com Phone: 0418 481 143 Small – (ALTERNATE) Apeos C3530 Colour MFP Apeos C3530 Product brochure Medium Apeos C3567 Colour MFD Apeos C3567 Product brochure Large Apeos C5571 Colour MFD Apeos C5571 Product brochure Print Room Apeos C7580 Colour MFD Apeos C7580 Product brochure Konica Minolta Business Solutions Australia Pty Ltd Small bizhub 4051i https://www.konicaminolta.com.au/products/office-printing/bizhub-4051i Email: Patrick.Reilly@konicaminolta.com.au Phone: 02 6206 6521 Medium bizhub C361i https://www.konicaminolta.com.au/products/office-printing/bizhub-c361i Large bizhub C551i https://www.konicaminolta.com.au/products/office-printing/bizhub-c551i Print Room bizhub C751i https://www.konicaminolta.com.au/products/office-printing/bizhub-c751i Ricoh Australia Pty Ltd Small Ricoh IM C2010 Ricoh IM C2010 Web Page and Brochure Email: Lbaldwin@Ricoh.com.au Phone: 0439 466 546 Medium Ricoh IM C3010 Ricoh IM C3010 Web Page and Brochure Large Ricoh IM C6010 Ricoh IM C6010 Web Page and Brochure Print Room Ricoh IM C8000 Ricoh IM C8000 Web Page and Brochure Engaging a Panel Member – The Procedure On identification of specific requirements Catholic Education Schools, ELC’s and/or Office stakeholders (Catholic Education Stakeholders) may either: Sole selects a Panel Member for service provision; or Approach one or more Panel members for the provision of a Quote. The RFQ process will provide the opportunity to provide information that addresses the individual requirements of the specific location. How to decide who to use? A summary of response times and additional ongoing charges such as Call Outs and Price per Page printing has been extracted from the Deeds to assist in deciding on which supplier will best suit your needs (see below). Alternatively, two or three suppliers may be engaged and a decision made later. The Agreed Pricing provides the opportunity to establish a budget estimate before proceeding as available models can be reviewed. Step # Summary Description Owner # Start A requirement for a new device has been identified. Service Area / School 1 Obtain Budget Estimate Final configuration will not be available but an assessment on size required (small, medium, large or print room size) should be able to be made. Review agreed pricing for each supplier to collate. The easiest method is to select the size of the printer assessed and add on all available options. Service Area / School 2 Engage Finance Business Partner Engage your Finance Business Partner to determine whether there is sufficient budget to progress. Service Area / School Decision Budget Available? If yes, go to Step 3 Engage with preferred Supplier(s) If no, go to End Procedure Finance Business Partner 3 Complete RFQ Form Complete the RFQ form with high level requirements. All devices should have a papercut licence associated with them. This should be included in the quote as an optional charge as ICT may have excess licences that can be utilised. Should you proceed with the purchase, this can be confirmed with ICT prior to submitting a Work Order. Include any special delivery requirements e.g., delivery to the 1st floor through the loading dock, etc and ensure these are advised to the supplier. If there are any devices on site that need to be removed by the supplier, provide the make, model, and serial number and confirmation that the devices are not encumbered e.g. nothing is still owed to leasing companies. Send to the supplier or suppliers if sourcing quotes from more than one. Service Area / School 4 Engage with Supplier(s) The supplier(s) will conduct an assessment and will make a recommendation to enable you to select the best solution to meet requirements for your school. They can also assist you to complete the Request for Quote (RFQ) form. Engage with the Supplier; or Suppliers if looking to compare options and send them a copy of the RFQ; contacts are provided in this procedure; and arrange with them to visit your location. Service Area / School 5 Conduct Assessment / Make Recommendation The supplier(s) will conduct an assessment and will make a recommendation to enable you to select the best solution to meet requirements for your school. Supplier(s) 6 Provide Quote The supplier(s) will provide a formal quote. Supplier(s) 7 Review Quote Review quote(s) for accuracy against RFQ requirements and agreed pricing. The quote should be in a format that uses descriptions and terminology consistent with the pricing that has been agreed. If not, it should be returned for updating. Service Area / School Decision Correct Format? If yes, go to Decision Proceed with Purchase? If no, go to Step 6 Provide Quote Service Area / School Decision Proceed with Purchase? Decide if the purchase will proceed. If yes, go to Step 8 Confirm Paper Cut Licencing If no, go to Step 12 Advise Supplier(s) Service Area / School 8 Confirm Paper Cut Licencing Submit a Service Request to the ICT Team, via the ICT Portal, requesting confirmation of whether papercut licencing is required. Attach a copy of the quote for reference. Service Area / School 9 Advise Licence Requirements ICT will advise whether additional Papercut licencing should be included in the Work Order or whether spare licences are available. ICT 10 Complete Work Order Complete the Work Order form applicable to the preferred Supplier including Papercut Licencing if applicable Service Area / School 11 Finance Delegate Approval Send the completed Work Order to the Finance Delegate for approval and execution Service Area / School Decision Approved? If yes, go to 13 Send Executed Work Order If no, go to 12 Advise Supplier(s) Finance Delegate 12 Advise Supplier(s) Suppliers(s) to be advised if unsuccessful in RFQ procedure or if Finance Delegate approval is not provided. Go to End Procedure Service Area / School 13 Provide Executed Work Order The executed Work Order is to be provided to the Supplier Service Area / School 14 Execute Work Order The Supplier will execute the Work Order and return the completed document to the Service Area / School Supplier 15 Raise Purchase Order A purchase order will be raised in accordance with CECG’s standard procedures and will be provided to the Supplier Service Area / School 16 Fulfill Work Order The Supplier will commence fulfillment of the executed Work Order Supplier 17 Raise ICT Service Request Submit a Service Request to the ICT Team, via the ICT Portal, requesting support for installation. Include a copy of the Work Order for reference. Service Area / School 18 Negotiate Delivery / Install Dates The Service Area / School will negotiate Delivery / Install dates seeking input from the Supplier and ICT. Service Area / School - Lead Supplier ICT 19 Manage Install / Decommission activities The Service Area / School will manage install and decommission activities (if required) providing any necessary coordination between the Supplier and ICT. Invoicing and payment will be managed outside of the procedure. Go to End Procedure Service Area / School - Lead Supplier ICT 20 Resolve Service Request ICT will update internal records and documentation as required and resolve the Service Request Go to End Procedure ICT Support Services Summary The following information is provided to assist in selecting a preferred supplier. Please note, all service calls must be made to the Supplier, not to the subcontractor / service agent. Supplier Contact Response Restoration Support Provided by: Support Regions Ricoh 24 x 7 Portal 7am - 7pm AEST Contact Centre • Average 4-hour response time (metropolitan locations) • Average 8- hours response time (regional locations - 50kms to 200kms from the nominated business partner) • Average Next Business Day response time (regional locations - 200kms+ from the nominated business partner) Metropolitan - 1 BD Regional - 2 BDs Remote - 3 BDs Ricoh Direct Subcontractors: KK Technical Services Bega Valley Computers Micro TechDPS - Wagga, Albury-Wodonga, Griffith, Leeton Select Digital Orange Region 1 - ACT Regions 2 - Crookwell, Goulburn Region 3 - Braidwood, Cooma, Bombala Region 4 - Batemans Bay, Broulee, Moruya, Bega, Pambula Region 5 - Gundagai, Adelong, Tumut, Batlow Region 6 - Yass, Boorowa, Murrumburrah, Cootamundra, Young, Grenfell Region 7 - Lake Cargelligo, West Wyalong, Temora Konica Minolta 24 x 7 Portal 8.30am - 5pm BD Helpdesk • Average 4 hour response time (metropolitan locations) • Average 8 hours response time (regional locations - 20kms to 50kms from dealer) • Average 16 hour response time (50-200km from dealer) • Average 36 hour response time (200-350km from dealer) 8 hour average (0-20km from dealer) 12 hour average (20-50km from dealer) 20 hour average (50-200km from dealer) 40 hour average (200-350km from dealer) Konica Minolta (Regions 1, 2 and 3) Subcontractors Southern Business Machines - Nowra (Region 4) Next Office Tech - Albury (Region 5 - Gundagai, Adelong, Tumut and Batlow) Next Office Tech - Albury (Region 6 - Murrumburrah and Cootamundra) Country Business Machines (Region 6 - Grenfell, Young) Riverina Document Centre - Griffith (Lake cargelligo, West Wyalong and Temora) Region 1 - ACT Regions 2 - Crookwell, Goulburn Region 3 - Braidwood, Cooma, Bombala Region 4 - Batemans Bay, Broulee, Moruya, Bega, Pambula Region 5 - Gundagai, Adelong, Tumut, Batlow Region 6 - Yass, Boorowa, Murrumburrah, Cootamundra, Young, Grenfell Region 7 - Lake Cargelligo, West Wyalong, Temora Fujifilm 24 x 7 Portal • Average 4 hour response time (Region 1) • Average 6 hours response time (Region 2-6) • Average 8 hours response time - (Region 3 to 7) Metropolitan - 1 BD Regional -16 hours Remote - 16 hours Fujifilm Direct (ACT, Queanbeyan, Yass, Goulburn, Crookwell) Subcontractors FX Business Centre - Batemans Bay & South Coast (Region 3 and 4) Viatek Southern Region - Albury and Wagga (Region 5, Region 7 and Cootamundra, Murrumburrah) Viatek - Orange (Boorowa, Young, Grenfell) Region 1 - ACT Regions 2 - Crookwell, Goulburn Region 3 - Braidwood, Cooma, Bombala Region 4 - Batemans Bay, Broulee, Moruya, Bega, Pambula Region 5 - Gundagai, Adelong, Tumut, Batlow Region 6 - Yass, Boorowa, Murrumburrah, Cootamundra, Young, Grenfell Region 7 - Lake Cargelligo, West Wyalong, Temora Additional Charges Supplier Print Management Services Service Call Out (onsite presence required) Delivery and Install Charge Region / Print Size Cost per page Device Type Cost per Device Additional of same type Ricoh Region 1 Metro - Mono Metro - Colour Region 2-7 Regional - Mono Regional - Colour $ 0.0046 $ 0.046 $ 0.0055 $ 0.055 Konica Minolta Region 1, 2 and Yass Black and White Colour Region 3, 4, 5, 6 and 7 (excluding Yass) Black and White Colour $0.005 $0.049 $0.006 $0.06 Region 4 – Batemans Bay, Broulee, Moruya - $134 Region 5 – Gundagai, Adelong, Tumut, Batlow - $172 Region 6 – Murrumburrah, Cootamundra - $245 Region 6 - Young, Grenfell - $142 Region 7 – Lake Cargelligo, West Wyalong, Temora - $152 Small – A4 Medium – A3 Large – A3 Print Room – A3 $234 $421 $421 $421 $132 $191 $191 $191 Fujifilm Region 1 Small Black and White Small Colour $0.0065 N/A Small Alternative / Print Room Alternate Black and White Colour $0.0055 $0.055 Medium / Large / Print Room Black and White Colour $0.0045 $0.045 Region 2-6 Small Black and White Colour $0.0065 N/A Small Alternate / Medium / Large / Print Room Black and White Colour $0.0065 $0.065 Region 7 Small Black and White Colour $0.0075 N/A Small Alternate / Medium / Large /Print Room Black and White Colour $0.0075 $0.075

Intranet on new devices Intranet can still be accessed using the same link: https://intranet.cg.catholic.edu.au/Pages/Home.aspx Note: You will be asked to sign in with your Email Address and Password every time you open a new Window When you log into the CECG Intranet after a computer or browser restart, you need to login using your CECG email and password. When selecting your Intranet Short Cut or using the URL (https://intranet.cg.catholic.edu.au/) you will receive a prompt to login. It may offer a options of using Windows Hello (Face Scan), Fingerprint Scan or PIN or any combination of these. DO NOT SELECT ANY OF THESE OPTIONS. If you do, you will receive a 401 error. If this occurs, close down your browser and start again. When prompted to Sign in, select “More Choices” and “Use a different account”. Use your CECG email address and password and select enter.

Company Portal The Company Portal app allows you to securely access CE apps, data, and resources on your device Accessing Company Apps and Resources To access Company Portal, simply type the words Company Portal on the search bar Click on it to Open the Company Portal app and view the apps listing Tap Apps to view available corporate applications 3. Select the app you wish to install then click Install 5. This will start the installation process. Starting with downloading then followed by installing. When it is completed, it will say installed. 6. Printers can be installed following the same process as well.

Objectives The Staff Device Program key objectives are to: Provide Staff across our office and system of schools with a standard, fit for purpose, supported and up to date device that is no more than 3 years old. Provide Schools with guidance on recommended device life, maximum device life and provide related services. Operationalise a Technology Lifecycle Management program (TLM) to provide standardised provisioning, break-fix and end of life services for all end user hardware across the CECG system. Ensure all devices meet the minimum security and operational requirements. Remove all end-of-life devices from the environment that can no longer receive security patches and updates. ICT will automatically initiate a refresh of staff devices prior to the end of the 3-year lfecycle. Benefits ICT have worked closely with our vendors to provide standardised pricing for commonly purchased items. Staff Devices will be able to be ordered directly from a catalogue which will be available on the ICT Portal. Fixed quarterly pricing which will: Improve budgeting cycles Shorten the purchasing timeframe by removal of requirement to obtain quotes having to raise purchase orders each time. Central management and payment by ICT. ICT managing the ordering and delivery process. Staggered depreciation allocation over a 3 year period. How is it Funded? Staff devices are funded via Source 1 (Central Budget). The budget allocation will continue to be managed centrally. Schools do not need to budget for staff devices. Can I select the devices my staff will receive? Yes. There is a defined hardware catalogue to cater to the needs of our diverse workforce. This includes the ability to select the desired screen size. A standard device has been associated with each job function e.g. Teacher, Classroom Support Assistant and Administration Staff. Any variation in the standard offering will need to be supported by the Service Area Lead, School Principal and approved by the Chief Information Officer. Will CE ICT provide support for devices throughout the lifecycle? Yes, CE ICT will provide support for both hardware and software over 3 years. CE ICT will maintain a pool of spares which can be deployed at short notice to ensure staff are not without a device should any issues be encountered. Can I add or return devices where there are staff movements? Yes. Devices for new staff can be selected using the Hardware Catalogue or utilsing the On-Boarding Service Request available on the ICT Portal. To return devices when staff leave the organisation, submit the Off-Boarding Service Request available on the ICT Portal.. Does the School or Service Area retain ownership of the device after 3 years? No. The device is owned and managed by ICT. How do I order devices? Devices can be ordered by accessing the Hardware Catalogue which is published on the ICT Portal. Details of the workflow are provided below. Step # Summary Description Owner # Start A requirement for a new device(s) has been identified. This may be by a Service Area (SA), School or the ICT Team to backfill the spares pool. Requestor 1 Submit Request via ICT Portal Requestors can find the Hardware Catalogue on the ICT Portal. SA / School Decision Approved? An approval task will be generated and assigned to the Requestors’ Line Manager (this is generally the Service Area Leader or School Principal). The Line Manager will review and determine if the request has legitimate business purpose. If yes, go to Decision Correct Program? If no, go to 11. Advise Requestor Line Manager Decision Correct Program? The completed request will be sent to the ICT Delegate for review and approval. The ICT Delegate will review to determine if the request meets the Staff Device Program rules or if the Classroom Device Program or other purchase method should be used. If yes, go to Decision, In Stock? If no, go to 11. Advise Requestor ICT Delegate Decision In Stock? A task will be auto generated and assigned to the ICT Service Desk. The Service Desk Analyst (SDA) will review spares holdings to determine if there is sufficient stock available to fulfil the request. If yes, go to 5. Deploy to End User – the request will be auto assigned to the Level 2 queue for further action. If no, go to 2. Raise Order in Vendor SDA 2 Raise Order in Vendor Portal The Service Request will be assigned to the Procurement queue for action. The ICT Service Administrator will raise an order in the Vendors portal. ICT Service Administrator 3 Raise Purchase Order A purchase order will be raised in accordance with standard procedures and attached to the Vendor Order. The vendor will advise when the order has been despatched. When received, the request will be updated with details and assigned to Level 2 for further action. ICT Service Administrator 4 Receive devices from Vendor Devices will be sent to the nominated location by the vendor. A pre-deployment check will be conducted by the Technical Support Officer (TSO). A service record will be raised with the Vendor for any devices that are dead on arrival (DOA). If devices have not been pre-staged by the vendor, the TSO will complete pre-staging procedures. TSO 5 Deploy Device(s) The TSO will deploy the device(s) to the requestor. TSO 6 Update Asset Management The IT Service Management (ITSM) tool will be updated detailing Assigned User and Location TSO 7 Provide Details to Finance An extract from the ITSM tool will be sent to Finance in accordance with agreed procedures. The Service Request will be Resolved. Go to End Procedure TSO 8 Capitalise devices against Locations Finance will enter details into the CECG Asset Register and capitalise purchase against the nominated location Finance 9 Technology Lifecycle Management Service charge The One-Time Technology Lifecycle Management Service (Technical Support Inter-entity charge) will be charged to the School’s Operations Budget (Acct 39209) Finance 10 Monthly Depreciation set up Monthly depreciation charge will be set up to be charged to the ICT operations budget for the lifecycle of the device (36 months) Finance 11 Requestor Advised Should the request be rejected the requestor will be advised. At Line Manager approval – a reason for rejection must be entered when rejecting at approval phase. ICT Delegate approval – The ICT Delegate will notify the requestor should any request not meet the SDP rules and why the request does not. Go to End Procedure Line Manager / ICT Delegate # End End Procedure All actions have been completed, and the Service Request will be closed